Zepapa Pte Ltd is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights. It is compliant with Singapore's Personal Data Protection Act 2012 (PDPA) and applicable international data protection standards.
Zepapa Pte Ltd is the data controller responsible for your personal data. We are registered in Singapore. For all data-related enquiries, contact us at: privacy@zepapa.com
We may collect and process the following categories of personal data:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Name, job title, company name | Contact forms, email, meetings |
| Contact Data | Email address, phone number, business address | Contact forms, email, direct communication |
| Usage Data | IP address, browser type, pages visited, time spent | Automatically via cookies and analytics |
| Communications Data | Emails, messages, enquiries sent to us | Direct communication |
| Commercial Data | Services engaged, invoices, payment records | During service delivery |
We do not collect sensitive personal data (such as race, religion, health, or biometric information) unless strictly necessary and with your explicit consent.
We process your personal data on the following lawful bases:
We use your data to: respond to enquiries; deliver and manage our services; send service-related communications; improve our Website and offerings; comply with legal and regulatory obligations; and, where consented, send relevant updates or newsletters.
Our Website uses cookies and similar technologies to improve your experience and understand how the site is used. Types of cookies we may use:
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Website.
We do not sell, rent, or trade your personal data. We may share your data with:
As a Singapore-incorporated company serving clients internationally, your data may be processed or stored in jurisdictions outside Singapore. Where this occurs, we ensure appropriate safeguards are in place — such as standard contractual clauses or transfers to jurisdictions with adequate data protection standards — consistent with the PDPA's requirements on overseas transfers.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. In general:
When data is no longer required, it is securely deleted or anonymised.
Under the Singapore PDPA and, where applicable, other data protection laws, you have the right to:
To exercise any of these rights, contact us at privacy@zepapa.com. We will respond within 30 days.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include access controls, encryption in transit, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date. We encourage you to review this Policy periodically. Continued use of our Website following any changes constitutes acceptance of the updated Policy.
For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Zepapa Pte Ltd
Email: privacy@zepapa.com
Registered in Singapore
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.